Investing CommentaryRobo-Advisor Strategy

Disadvantages of Robo-Advisors and Robo Financial Advisors

What are the negatives of robo-advisors?

Robo-advisors, sometimes called robo-financial advisors, are automated financial advisors that manage your investment dollars for the greatest returns with the least amount of risk. Some offer human financial access, others don’t. The various robo AI providers all offer their own twist to the service.

What’s not to love?

It sounds like the Holy Grail of Investing.

After all, you’re busy, you’ve got some money to sock away for tomorrow. You don’t want to make mistakes when you invest. Why not choose a robot to manage your money? They won’t be caught in malfeasance like Bernie Madoff or Wells Fargo. Or will they?

Don’t get me wrong, I love robo-advisors. I think they offer superb investment management for low fees. But, they aren’t for everyone and they are not all alike.

This article honestly evaluates the disadvantages of robo advisors.

Disadvantages of robo-advisors- Dig in to the cons of robo-advisors, not only the pros.

5 Cons of Robo Advisors

1. A con of robo financial advisors – you can’t choose your own investments.

There are scores of asset classes, and if you’re an investor seeking an extremely diversified portfolio that includes more investment choices than diversified U.S. and international stocks and bond ETfs, then you might not be a good candidate for a robo-advisor.

Most robo-advisors offer a limited number of ETFs. If you want a Global real estate ETF in your portfolio or a commodities fund and the robo advisor doesn’t offer it, then you’re out of luck.

Exceptions: M1 Finance and Motif allow you to choose your own investments and also offer a robo-advisor to manage them.

Explore: Motif vs DIY – Motif is For All Investors

2. A con of robo advisors – limited contact methods and hours.

Some robo-advisors only offer email, chat box and text contact. Others have limited phone hours. Several robo-advisors aren’t accessible during the week-ends. This can be a problem, since you’re working during the week and attend to your investments on the week-ends.

Exceptions: There are a few robo advisors with week end contact hours and telephone access.

Whether you choose a robo-advisor or not – You must checkout our FREE investment and money management toolkit. I like it better than Quicken. (compliments of Personal Capital)

3. A disadvantage of robo advisors – frequent rebalancing might hurt you.

All robo-advisors rebalance your account. When you start investing, the digital investment advisor assesses your risk comfort and then creates an asset allocation plan. In other words, you have a certain percent of your money in stock investments and a certain percent in bond investments.

After market ups and downs your 70% stock v 30% bond portfolio might drift to an 80% stock v 20% bond mix. When your investment percentages get out of whack the robo advisor sells the over performing assets and buys more of the underperforming holdings to get the mix back to your preferred asset allocation.

Some robo advisors rebalance daily, others monthly, quarterly or other frequency. Excessive rebalancing could result in many transactions and fees. Also, sales in a taxable account can trigger capital gains taxes according to a recent CNBC.com article.

Exceptions: Less frequent rebalancing, or rebalancing based on 5 -10 percent drift from desired allocation is preferable.

Bonus: Pros and Cons of Robo-Advisors

4. A problem with robo advisors – unproven during a down market.

Betterment, one of the first robo-advisors was founded in 2008 and Personal Capital was launched in 2009. Most other robo-advisors evolved more recently.

The S&P 500 annual investment returns for the past 9 years are predominantly positive:

S&P 500

Annual Returns

2008-36.55%
200925.94%
201014.82%
201102.10%
201215.89%
201332.15%
201413.52%
201501.38%
201611.74%
YTD 2017 (11/27)18.33%

Data source: http://pages.stern.nyu.edu/~adamodar/New_Home_Page/datafile/histretSP.html

During the lifetime of the oldest robo advisors, nine years, the only negative return year of the S&P 500 was 2008. Since 2009, the stock market has delivered positive returns.

Investors are typically happy, when their investment portfolios go up.

When the investment markets go south, as they do every so often, it’s unclear how investors will react. Will they flee their robo investment advisors?

Investors are concerned about how the robo advisors will perform in a down market. This could be a disadvantage of roboadvisors. For example, if the robo advisor algorithms lean towards aggressive investing allocations, it’s unclear how clients will react to a major market decline and subsequent portfolio losses and how the platform will handle the market reversal.

Exception: Some robo-advisors have a delay when markets fall and other strategies in place to handle market drops.

Must read: 5 Robo-Advisors With the Lowest Fees

4. A Disadvantage of Robo Advisors – tax-loss harvesting can create headaches at tax time.

Tax-loss harvesting is when you sell a security at a loss for tax purposes. Then you use the loss to offset any capital gains you might have, up to $3,000. You’re not actually eliminating tax payments, you’re just deferring them.

There are problems with tax-loss harvesting as they can create excess accounting paper work. Additionally, your robo-advisor must be mindful of the ‘wash rule’ which disallows any loss that occurs when a similar security is repurchased within 30 days. There’s dispute whether tax-loss harvesting is worth it or not.

Exception: Some robo-advisors ask to view your entire investment portfolio, not only the portion invested with the robo-advisor. That way they can avoid violating the ‘wash rule’.

Wrap Up – Disadvantages of Robo-Advisors

Clearly, there are some problems with robo-advisors. Yet, in general they provide a sensible investment management alternative to higher fee financial advisors. Despite the cons of investing with robo-advisors, I like the ease and discipline of investing with a robo-advisor for many investors. When choosing to invest with a robo-advisor, read reviews and find the one that’s right for you.

Despite the cons, if you’re considering investing with a robo-advisor, check out our free robo-advisor comparison chart.

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Barbara A. Friedberg, MBA, MS

Barbara A. Friedberg, MBA, MS

1 Comment

  1. Steveark
    November 30, 2017 at 3:21 pm — Reply

    I’ve got accounts managed by personal capital, Vanguard advisors and Betterment. Personal Capital and Vanguard are large accounts and I get a lot of personnal contact over the phone and by email. The Betterment account is six figures, much smaller, and I’ve never spoken with a human. I’m waiting for a correction to see who does the best. I like all three and don’t worry about what happens if everyone bails in a crisis. All the shares are held in my name, none of the advisors can run off with any of my assets.

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